Cardiff Business School People

Mrs Sarah Lethbridge

Director of Executive Education

+44 (0) 29 208 75096
3.01, Postgraduate Teaching Centre, Colum Drive, Cardiff, CF10 3EU

Sarah joined the Health and Services Team in the Lean Enterprise Research Centre in 2005. Since that time, she has worked on numerous lean projects in hospitals, universities and public and private services.

She specialises in helping to develop the knowledge of continuous improvement teams and have worked with the Ministry of Justice's Lean Academy, their Shared Service Centre in Newport, the Value for Money team in the Home Office, Legal and General, Principality Building Society and most recently, Nestlé, to ensure that organisations approach lean in a holistic, sustainable way.

Her passion is to explore the interconnection of lean concepts and tools, helping people to understand how all of the lean ideas, support and inform each other, to bring about the pursuit of organisational perfection.

Sarah has been appointed as Director of Executive Education. Her role is to work with external organisations to understand their learning needs and to then design programmes of learning which employ the academic expertise of the Business School.

  • BA (Hons) Geography

Teaching commitments

  • MSc Lean Operations: Modules - Lean Thinking and Practice, Systems Thinking
  • Lean University: Lean Skills for Leaders programme
  • Open Courses: Principles of Lean Thinking, Lean Thinking in Services, Lean Introduction

Research interests

  • Visual Management and how it improves organisational effectiveness
  • The link between lean thinking and entrepreneurship
  • Translating manufacturing lean concepts into service contexts - adopt, adapt or create new ideas?
  • Understanding how lean programmes evolve and managing their evolution

Sarah has contributed to the following projects

Process improvement approaches in public sector improvement

1 March 2010 to 29 April 2011

Sponsored by Wales Audit Office

Led by Mr S Elias (formerly Cardiff Business School) with , Mrs Sarah Lethbridge and Mr B Evans (formerly Cardiff Business School), Dr K Zokaei (formerly Cardiff Business School)

Award type: Research

Leadership & Law: School creates bespoke programme for Hugh James

Friday 16 September 2016

Cardiff Business School’s Executive Education team has designed a bespoke leadership programme for Hugh James, the top 100 UK law firm.

This exciting new programme has been created by Director of Executive Education, Ms Sarah Lethbridge, in collaboration with Pip Thomas, Internal Training Manager at Hugh James.

Academic shares research on gendered employment and pay disparity

Monday 27 June 2016

Cardiff Business School’s Executive Education Breakfast Briefing welcomed Dr Alison Parken from the Women Adding Value to the Economy (WAVE) programme.

The future of housebuilding? Passivhaus and the UK market

Wednesday 25 May 2016

Cardiff Business School’s Executive Education Breakfast Briefing series welcomed Welsh School of Architecture teacher, Ms Angela Ruiz del Portal, on Thursday 19 May 2016.

Additional activities

  • Design and Development of bespoke executive education programmes for Nestlé, Principality Building Society, PA Consulting, Rabobank, Target Loans, SERCO, Legal and General, Ministry of Justice, Home Office, Merseyside Police, Cardiff Council, Manchester City Council and more.
  • Organiser of the Public Sector Lean Thinktank
  • Organiser of Lean Thinking in Universities Conference

Editorial work

  • Editorial Board of the Lean Management Journal


  • Member of Cardiff Business School Engagement Committee